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  • What are your hours?
    Mon-Sat 11a-5p Sunday 12p-5p
  • Do you have parking?
    We do! You can park in the lot next to Anchor Chic Consignment while you're shopping with us.
  • I saw something online/Instagram/Facebook that I really liked!
    All items listed online are in the store, but not everything in the store is online. If you want to try on a particular item you're welcome to reach out. We're happy to hold items until the end of the day for you stop by.
  • I'm local, can I shop online and pick up in store?
    Yep! Select 'in-store pick up' when you check out and you'll get a notification when your item is ready for you.
  • Do you accept returns?
    Items can be brought back for store credit within two days of the original purchase, with the tags attached, in the same condition, with the receipt.
  • What items are you accepting for consignment right now?
    We accept women's clothing and accessories that fit the weather for the 60-day consignment cycle. There are no restrictions on which brands we do and do not accept. We primarily evaluate style and condition. Items can be brought in on hangers or in bags, baskets, or boxes. You can make a consignment appointment here.
  • When can I make a consignment appointment?
    Head to our consignment form! No need to check your schedule quite yet – signing up holds your place in line. We’ll contact you to schedule a date and time as we approach your name on the list.
  • Is the wait really that long?
    We've actually managed to streamline our post-Covid process to almost half the wait time it was before! We understand 2-3 months is still a wait. We offer some non-appointment options: If you have ten or fewer items you're welcome to email pictures for our buyer to review. If our buyer thinks the styles will do well at Anchor Chic we'll make arrangements with you to bring the items in. If you've already consigned with us, ask about dropping off for Consign & Donate.
  • How can I consign?
    Click 'consign' in the menu at the top of the page to sign up for an appointment.
  • How should I bring my items in for my appointment?
    The easiest place to park is in the lot next to our building. Bring items in on hangers or in bags, boxes, baskets, etc. All hangers will be returned to you.
  • I want my items back after my consignment period ends.
    At the end of your 60-day consignment you'll receive a list of any items remaining in the store. Let us know if you'd like to pick the remaining items up. If you choose to pick up, your items will be gathered and you'll receive a notification when your items are ready for pick up. If you say you don't want your items back, or if we don't hear from you, items are passed on for donation.
  • How do I know when my items have reached the end of the consignment period?
    At the end of your 60-day consignment you'll receive a list of any items remaining in the store. Let us know if you'd like to pick the remaining items up. If you choose to pick up, your items will be gathered and you'll receive a notification when your items are ready for pick up. If you say you don't want your items back, or if we don't hear from you, items are passed on for donation.
  • What are the terms of your consignment conract?
    We'll go over the consignment contract with you at your first appointment and you'll take home your own copy. Consignment is for 60 days and sales are split 50/50 between Anchor Chic and the consignor. Click here for more information about consigning with Anchor Chic.
  • How can I get my check?
    You can request your check at the end of your 60-day consignment period or when all your items sell, whichever comes first. If you have overlapping consignment periods you can receive a check as often as each consignment period ends. All consignor payments are mailed. Email or call during business hours to confirm your mailing address. All addresses are confirmed before payment is sent.
  • What's going on with my consignor credit?
    Your credit is in our in-store database. Consignor credit doesn’t expire and will remain in the system. If you’d like to use your consignor credit to shop online please let us know. We’ll transfer your balance to the webstore and let you know how to access it.
  • My sixty-day consignment has ended, what now?"
    At the end of your 60-day consignment you'll get an Account Status/Expiration listing any remaining items in the store. Once you get that email you can respond to it and let us know if you'd like to pick up your remaining items or donate them. This is also a great time to request a check if you'd like one. Just confirm your mailing address and it will be sent.
  • Why aren't I getting any of your emails?
    Is the email you're using the email you used for your consignment account when you started consigning? We may need an updated email for your account. Did you opt out of email notifications when you first consigned with Anchor Chic? If you opted out of email notifications and you'd now like to receive emails please let us know. We'll happily update your preferences. Check your spam folders as well as any other pre-sorted folders like 'Social' or 'Promotional'. Add Consign@AnchorChicConsignment.com to your contacts. If all these steps fail, contact Anchor Chic.
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